Today we got a call from someone who claimed to be assisting our new, new dedicated bank contact. While she was nice enough, she didn’t seem to know what was said or agreed to in our prior conversation. After going around in circles, she said she would follow up with a letter.
The whole conversation was very strange. I believe it might have been someone trying to find out more about our lawsuit. Again, not impressed, with expectations close to zero.
Later that day, we also received a new package from Bank of America. Their list of missing documents wasn’t really a list — it was a completely new application package!!! Instead of asking for a few documents, they were asking us to complete the entire application process again, starting from scratch.
Not sure if we’re willing to play this game again. Instead, we might be better off just focusing on our lawsuit.
